OneDrive files stuck in Sync Pending status

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On two occasions now, we’ve seen cases where files in OneDrive aren’t syncing (Status: Sync Pending,) and as a result, files opened in Word, Excel, etc. don’t have AutoSave turned on. It seems that there’s some OneDrive metadata that is affected by file system errors, as the fix in both cases was to: Open an … Continued

Find the source of locked-out AD accounts

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Netwrix wrote this cool PowerShell script that reveals the source of locked-out AD accounts, but there’s an error in their script, so I’m posting the corrected version here in case it helps someone! Import-Module ActiveDirectory $UserName = Read-Host “Please enter username” #Get main DC $PDCEmulator = (Get-ADDomainController -Filter * | Where-Object {$_.OperationMasterRoles -contains “PDCEmulator”}) #Get … Continued

Microsoft Teams missing for new users

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Today, we found that a new user at a client didn’t have Teams on their remote desktop server session. I think it’s because they didn’t have a Teams license assigned to their account before they signed in, but this post is about fixing the missing icon. Here’s how! While logged in as the affected user… Go … Continued

Trusted IP addresses ignored in Azure CA policies

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We have a client who has a line of business app that syncs its content to Office 365 on a per-user basis, so each user’s password has to be entered into it. However, the software can’t MFA, so we created an exception for their public IP address in their MFA-enforcing Azure AD Conditional Access policy. … Continued

HP printers: An install operation took too long to execute

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HP makes incredibly good printers and incredibly bad printer software, so it’ll come to no one’s surprise that when trying to install your HP LaserJet 400 401n printer, you’ll be met with an “An install operation took too long to execute” error after waiting around 20 minutes for it to finish installation at 99%. The … Continued