How Microsoft software generates users’ initials

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We’ve received reports from clients that their initials in Microsoft Teams doesn’t reflect their actual initials. Unfortunately, the truth is worse than that. Not only does Teams not generate your initials from your first and last initials, as one would expect, but Outlook uses a different algorithm from Teams! Teams generates your initials using the … Continued

Set up your new, work-from-home Windows 10 Home PC

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Congratulations on the purchase of your new computer! Let’s get you set up so you can work from home. This guide assumes that you inadvertently bought a computer with Windows 10 Home, which will insist that you sign-in with your personal Microsoft (not Microsoft Office 365) account. However, there is a way around this. All … Continued

Set up your new, remote-work Windows 10 Pro PC

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Congratulations on the purchase of your new computer! Let’s get you set up so you can work remotely. This guide assumes that you haven’t gone through any of the initial set up process and that your computer came with Windows 10 Pro installed, not Windows 10 Home. You’ll know you have Windows 10 Home of … Continued

COVID-19: laptop recommendations

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Helping you, our clients, work from anywhere is part of what we do, including specifying, buying, and setting up laptops. However, due to high demand, our go-to resellers’ laptop stocks are depleted, so I encourage you to find suitable laptops wherever you can. Normally, I’d recommend specific models, but since pickings are slim, I can … Continued

Azure Agent replaces NPS certificate

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This weekend, we migrated a client’s VMware ESXi VMs to Azure using Azure Migrate. After finalizing the migration, we installed Azure Agent on all of the VMs so Azure can back them up, etc. However, we found that the PCs weren’t able to connect to the 802.1x-authenticated SSID. On the NPS server’s Security event logs, … Continued