Windows Update breaks Windows Installer

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Two weeks ago, we started getting lots of calls from our clients reporting an inability to install or update any MSI-based software; they would receive one of these errors: “The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.” “Error 1719:Windows Installer service could not be … Continued

“Can’t connect to the Remote Desktop Gateway server”

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Out of nowhere this week, all of staff at one of clients reported that they were getting this error when remoting-in to their on-premises remote desktop server from offsite: “Your computer can’t connect to the Remote Desktop Gateway server. Contact your network administrator for assistance.” And they did! While looking through all of the services … Continued

Freezing on remote desktop server sessions

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All of the staff at one of our favorite clients – AtlasVet – get their work done on Wyse thin clients connecting to an on-premises remote desktop server. For years, the staff would complain that their sessions on the RDS would freeze several times a day, and there would be a substantial (5, 10, 20 … Continued

Get your DC out of a boot loop

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Over the weekend, one of our clients’ domain controllers entered into a boot loop condition after I restarted. The next morning, I attempted to login to it but the server was offline. Investigation revealed that the server was in a boot loop. The VM was running in Azure so my hand-on options were limited. Because … Continued

N-Central: Take Control is not configured correctly for this device

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We use and really like N-Central for Windows device monitoring and management, but no software is perfect. Today, one of our clients who uses our N-Central instance to manage their PCs (we manage their servers and cloud environments) reported that Take Control (formerly MSP Anywhere) button was grayed-out. For some reason the Take Control agent … Continued