Save money on Azure Reserved Instances

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Azure Reserved VM Instances (RIs), are billing plans under which Azure customers may purchase VMs on a monthly basis or on prepaid one- or three-year terms. RIs are not tied to a specific VM, but to VMs of a specific size*; therefore, RIs can be reapplied to a VM that replaces a VM that was … Continued

Change Azure Service Administrator account

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You might notice that there’s no place in the modern Azure portal (portal.azure.com) where you can change the classic Service Administrator account for your Azure subscriptions. It’s hidden here: Account Center. Once you are in the Account Center, click on the subscription that you want to edit. Once in the subscription, select “Edit subscription details”. … Continued

Outlook reply body formatting is all wrong!

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One of our clients sent in a support request for a problem that perplexed her. She noticed that when replying to some messages, double line spaces (breaks) were inserted when she pressed Enter instead of the expected single-spaced line break. What she was seeing is Outlook inheriting the formatting of the email that she was … Continued

Email is identity; protect yours with 2FA!

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We’ve seen clients lose 100s of thousands of dollars in fraudulent wire transfers by not protecting their email. But when I encourage some clients to adopt a stronger security posture and implement multi-factor authentication, I receive the typical “We don’t have trade secrets in our email” type of pushback. Even if that’s true and they … Continued

Disabling vs. deleting accounts

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The onboarding of new staff isn’t the most exciting part of an MSP tech’s day, but it often means that our clients are growing, which is great! Offboarding departing staff, however, is the unavoidable and fraught flipside. When notifying us about departing staff, our clients’ natural inclination is to request that we delete the departing … Continued