Quick fix for Outlook stuck at “Loading Profile”

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Yesterday, I was composing an email in Outlook when Outlook went unresponsive – no big deal, stuff happens. After restarting my computer and attempting to open Outlook, I got the dreaded “Loading Profile” in the Outlook splash screen. I’ve seen this behavior before – usually during an Office 365 migration – but that wasn’t the … Continued

Office 365: email domain-based dynamic distribution lists

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I created a dynamic DL using: Set-DynamicDistributionGroup “NAMEOFDL” -RecipientFilter {(RecipientType -eq ‘UserMailbox’) -and (PrimarySmtpAddress-like “*domain.com”)} But messages sent to it wouldn’t be delivered, and a message trace showed: “Reason: [{LED=250 2.1.5 RESOLVER.GRP.Expanded; distribution list expanded};{MSG=};{FQDN=};{IP=};{LRT=}]” With Microsoft support’s help, it was discovered that the documented method doesn’t work, but this does: Set-DynamicDistributionGroup “NAMEOFDL” -RecipientFilter {(WindowsLiveID … Continued

WordPerfect Office has detected an issue with user profiles

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I have a client who still uses WordPerfect. When launching WordPerfect X7 (strangely, the other WP X7 Office apps opened without error), the user received, “WordPerfect Office has detected an issue with user profiles. To continue, reset your profile and relaunch.” I found that WP would launch without error if I launched it elevated with local … Continued

Windows Update breaks Windows Installer

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Two weeks ago, we started getting lots of calls from our clients reporting an inability to install or update any MSI-based software; they would receive one of these errors: “The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed.” “Error 1719:Windows Installer service could not be … Continued

“Can’t connect to the Remote Desktop Gateway server”

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Out of nowhere this week, all of staff at one of clients reported that they were getting this error when remoting-in to their on-premises remote desktop server from offsite: “Your computer can’t connect to the Remote Desktop Gateway server. Contact your network administrator for assistance.” And they did! While looking through all of the services … Continued