Consultants, HUH! What are they good for?

March 17, 2010

My friend and sometime co-worker Eric Reicher wrote a great post on the value of consulting professionals. While it speaks to every consultants in every field, his article is specifically about the value of computer consultants, which we are. Here’s what I keep in mind: this might be a well known saw, but here goes…

A company hires a computer consultant to fix a big problem, and the consultant fixes it by clicking just one button. A few days later, the business receives an invoice for $1,000. Of course, the consultant gets a call wanting to know why the bill is so high, if it took him only a minute to push one button. He insists on an itemized bill. The next day, the business receives an itemized invoice:

Pushed button: $1
Knowing which button to push: $999