“Can’t connect to the Remote Desktop Gateway server”

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Out of nowhere this week, all of staff at one of clients reported that they were getting this error when remoting-in to their on-premises remote desktop server from offsite: “Your computer can’t connect to the Remote Desktop Gateway server. Contact your network administrator for assistance.” And they did! While looking through all of the services … Continued

Freezing on remote desktop server sessions

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All of the staff at one of our favorite clients – AtlasVet – get their work done on Wyse thin clients connecting to an on-premises remote desktop server. For years, the staff would complain that their sessions on the RDS would freeze several times a day, and there would be a substantial (5, 10, 20 … Continued

Get your DC out of a boot loop

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Over the weekend, one of our clients’ domain controllers entered into a boot loop condition after I restarted. The next morning, I attempted to login to it but the server was offline. Investigation revealed that the server was in a boot loop. The VM was running in Azure so my hand-on options were limited. Because … Continued

N-Central: Take Control is not configured correctly for this device

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We use and really like N-Central for Windows device monitoring and management, but no software is perfect. Today, one of our clients who uses our N-Central instance to manage their PCs (we manage their servers and cloud environments) reported that Take Control (formerly MSP Anywhere) button was grayed-out. For some reason the Take Control agent … Continued

Home Wi-Fi: Netgear Orbi FTW!

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Sometimes our clients ask about the what stuff they should buy for their homes, and when they do it’s almost always about wireless hardware. While we use Aruba access points in our clients’ offices, it’s a bit of overkill in one’s home. By far the best home wireless hardware resource I’ve found is the NY … Continued