N-Central: Take Control is not configured correctly for this device

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We use and really like N-Central for Windows device monitoring and management, but no software is perfect. Today, one of our clients who uses our N-Central instance to manage their PCs (we manage their servers and cloud environments) reported that Take Control (formerly MSP Anywhere) button was grayed-out. For some reason the Take Control agent … Continued

Home Wi-Fi: Netgear Orbi FTW!

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Sometimes our clients ask about the what stuff they should buy for their homes, and when they do it’s almost always about wireless hardware. While we use Aruba access points in our clients’ offices, it’s a bit of overkill in one’s home. By far the best home wireless hardware resource I’ve found is the NY … Continued

SonicWALL rejecting your password?

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If you just set a long password on your firewall and now you’re locked out, it’s because the maximum password length on SonicWALLs is 32 characters. While the interface doesn’t warn you when you enter the 33rd character, just take off characters 33 and later; your firewall will accept that.

Cipher 0: Why you should encrypt your server’s disks

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Three years ago, I posted this question on Spiceworks: what’s the value in encrypting a server’s disks? I wrote in part: “…in a hardware RAID system, individual disks – and correct me if I’m wrong – are of no value; it can’t be mounted via USB, for example, without the controller. With the controller, the … Continued

Google Home devices and Aruba WiFi

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We’ve received several emails from clients reporting difficulty getting their new Google Home devices setup on their Aruba-based wireless networks by using an iPhone: “This may require a small change to your Wi-Fi settings” Turns out, this is an accurate if insufficient description of the change that you need to make. All you need to … Continued