Xerox Authentication

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One of my clients was having difficulty scanning to e-mail from a Xerox WorkCentre after upgrading from SBS 2003 to SBS 2008. We would receive errors like, 027-779, 016-504 and 016-768. The fix was to create an SMTP Recieve Connector that allows unauthenticated relaying of mail for just the IP address of the Xerox, then turn off authentication on the Xerox’s web config site.

  1. Follow “A” here to setup the Recieve Connector: http://www.nitingupta.in/articles/exchange2007/Exchange2007_Allow_relay.asp
  2. Then turn off authentication on the Xerox by going to the device’s web server, clicking Properties, E-mail, SMTP Server, then choose None.